Support

Found a bug, have a question or an idea? We are here to help.

Frequent questions

People cannot hear me in a voice room

Check that the microphone is not muted (the mic icon in the control panel). Open Settings → Audio and pick the right device.

Screen sharing does not work

In the browser: make sure you granted screen access in the pop-up. In the desktop app: choose a source in the picker.

The connection is unstable / drops often

Check your internet connection. hi:voca uses WebRTC, which needs a steady link.

How do I delete my account?

For now, account deletion goes through support. Write to us in the Telegram chat.

Write to us

Support chat in Telegram

Ask a question, report a bug or share an idea right in our Telegram chat. We reply quickly.

Open the chat

If the link does not open, find us through search: @hivoca